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Frequently Asked Questions
How long does shipping take?
How long does shipping take?
Orders are processed within 1–3 business days and delivered within 7–15 business days depending on your location. Every order ships free with full tracking.
How do I track my order?
How do I track my order?
You'll receive a tracking number by email as soon as your order ships. Enter it on our Track Order page to see live updates.
What is your return & refund policy?
What is your return & refund policy?
Every order is covered by our 30-day money-back guarantee. If you're not happy with your purchase, contact us within 30 days of delivery and we'll issue a full refund.
Which payment methods do you accept?
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay and Google Pay. All payments are processed over a secure, SSL-encrypted connection.
Can I change or cancel my order?
Can I change or cancel my order?
We can change or cancel your order as long as it hasn't shipped yet — usually within 12 hours of ordering. Contact us as soon as possible via the contact page.
How do I reach customer support?
How do I reach customer support?
Our team is available 24/7 through the contact page. We typically reply within a few hours.