Cancellation Policy

Right of Withdrawal Policy

Last Updated: June 2026

Consumers residing in the European Union generally have the right to withdraw from distance purchase contracts within 14 days without giving any reason.

Exception for Digital Content

Please note that OrdinoSheets exclusively sells digital products delivered electronically.

By purchasing and downloading our digital products, you expressly consent to the immediate performance of the contract and acknowledge that your right of withdrawal expires once the download or access to the digital content has begun.

In accordance with Article 16(m) of Directive 2011/83/EU, the right of withdrawal does not apply to digital content supplied in a non-tangible medium when:

  • The performance has begun with the consumer's prior express consent; and

  • The consumer has acknowledged that they thereby lose their right of withdrawal.

Before Download

If you have purchased a product but have not yet downloaded or accessed the digital content, you may contact us regarding your order.

Technical Issues

If you experience any problems accessing or downloading your purchased files, please contact us and we will gladly assist you.

Contact Information

OrdinoSheets
30 N Gould St
Sheridan, WY 82801
United States

Email: contact@ordinosheets.com